n Printer thermal head is up (0313)

Error content | Printer thermal head is up.
Detail | Separated by sub-error number. 0001: WM-AI
Solution | Set thermal head, Press [OK] button.
Action by user | Set the thermal head.
Action by service representative | Confirm the thermal head sensor.
Related part | Main board, printer board
Remarks |

Error content | Thermal head of POP printer is up.
Detail | Separated by sub-error number. 0001: WM-AI
Solution | Set the thermal head, Press [OK] button.
Action by user | Set the thermal head.
Action by service representative | Check the operation of thermal head sensor.
Related part | Main board. Printer board.
Remarks |